1. Download and Sign Up for the Astral APP
Section 1: Download
1)iOS:
Method 1: Download from Official Website via QR Code
- Open the Astral official website: https://www.astralsec.com/.
- Click on the download icon and scan the generated QR code with your mobile phone. We recommend using a browser for scanning.
- Click on the "App Store" button to directly go to the download page, then download and install the app. You will find the downloaded app on your home screen.
Method 2: Download via App Store
- Simply search for "Astralsec" in the App Store, download, and install. Once installed, you can find the downloaded app on your home screen.
- Alternatively, you can copy and paste this link: https://apps.apple.com/pl/app/astral-global-asset-allocation/id6447547873 into the Apple native browser, Safari.
- Clicking the link will automatically redirect you to the App Store, where you can download and install the app. Once installed, you can find it on your home screen.
Note: Due to regional restrictions, some countries may be unable to download the Astral app directly. In such cases, users will need to use an Apple ID from another country to download the app.
Please update the app directly through the App Store if a new version is available.
Method 3: Enterprise Edition Installation Guide- Copy this link: https://www.astralsec.com/m/lead_download and click on "Enterprise Edition Download".
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Click on "Install".
- At this point, return to the home screen to check the installation progress. After the initial installation is complete, clicking on the app will prompt the following message. Click on "Cancel" and proceed to Settings.
- Open "Settings" on your iPhone and navigate to "General" - "VPN & Device Management".
- Locate the appearing certificate and click on it to enter.
- Click on "Trust", and then return to the home screen to open the Astral app.
2)Android:
Method 1: Download from Official Website via QR Code
- Open the Astral official website: https://www.astralsec.com/.
- Click on the download icon and scan the generated QR code with your mobile phone. We recommend using a browser for scanning to avoid potential webpage access issues.
- Click on "Local Download" or "Normal Download" or "Download", then follow the prompts to complete the download and installation.
Note:
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The download and installation process may vary on different Android phone brands; please follow the respective prompts to complete the download and installation.
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If you are not using a mobile browser for scanning the QR code, you might need to click on the icon at the top right corner and choose "Open in Browser", then click on "Local Download" and follow the instructions to complete the download and installation.
Method 2: Download from Google Play
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Search for "Astralsec" directly on "Google Play", click on "Install", and the app will be downloaded to your device. You can find the downloaded app on your home screen.
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Alternatively, you can copy this link: https://play.google.com/store/apps/details?id=com.astral.app and open it in your mobile browser.
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Clicking on the link will automatically redirect you to "Google Play", where you can click on "Install". After the installation, you can find the app on your home screen.
Note: To update the app to the latest version, please perform the update directly through Google Play.
Section 2: Sign up
Here are the steps on how to sign up an account in Astral APP:
1. Open the Astral website (www.astralsec.com) and go to the Astral homepage. Click the "Download" button in the top right corner.
2. Open your mobile browser, click on "Scan" and scan the QR code located in the top right corner of the Astral homepage. Choose the Android/iOS version for download and install Astral.
- Note: Due to legal restrictions, Astral may limit registration from certain countries. For details, please refer to the list of supported countries on the Astral website.
3. Open the Astral app and click on the "Home" tab, then select the "Sign up" button.
4. Create a personal account and choose your preferred registration method. You can register using your email or phone number.
- Note: Please use the email address and phone number that can receive messages to register. Unable to receive text messages/emails please check(Can't receive SMS/Can't receive emails)
5. Choose either "With Phone" or "With Email" input your email/phone number, and click "Send code". You will receive a 6-digit code in your email or as an SMS. Enter this code within 30 minutes.
6. Create a secure password for your account and click the "Sign up" button.
- Note: For account security, make sure your password is at least 8 characters long and includes both uppercase and lowercase letters and at least 1 digit.
7. Congratulations! You have successfully created an Astral account and can now begin your transactions.
2. Depositing After KYC Identification
Section 1: What is KYC?
KYC, short for "Know Your Customer", is a financial regulatory tool designed to verify the identity and legitimate source of funds of traders. It aims to prevent illegal activities and comply with legal regulations. By validating user information, KYC ensures transaction security, maintains platform compliance, and safeguards user rights.
Section 2: Why is KYC Identification Needed?
KYC identification holds significance in various aspects. Firstly, it aids in preventing illicit activities such as money laundering and terrorism financing. Through validating user identity and fund sources, we can identify and intercept unlawful transactions on the platform. This ensures legitimate fund sources and sustains the integrity of the financial system.
Secondly, KYC identification is imperative for adhering to international legal regulations. Different countries mandate KYC requirements for financial institutions to combat financial crimes and ensure transparency and compliance in the financial ecosystem. As a legally compliant exchange, we are obliged to adhere to these regulations and provide a secure trading environment for users.
Furthermore, KYC identification enhances user safety by effectively reducing fraud and the likelihood of risks. By identifying potential fraudulent activities, we can safeguard user rights and asset security, thereby strengthening user trust.
Lastly, KYC identification contributes to an enhanced trading experience. By comprehensively understanding user needs and backgrounds, we can offer personalized services, improving trading convenience and satisfaction.
In summary, KYC identification plays an indispensable role in protecting the interests of both the exchange and traders. We earnestly hope for your understanding and support towards our KYC identification process, working together to ensure a secure and reliable trading environment. If you have any questions or require assistance, please feel free to contact us.
Section 3: How to complete KYC
Here are the steps to complete KYC:
1. Click on the profile picture in the top left corner of the Astral app and log in to your Astral account.
- Note: New users registering with Astral will have their identity shown as "Unverified". Users with unverified identities will have restricted trading permissions. You can not change this after completing the KYC process.
2. In the "Identity verification" section, you can see your current verification level, which is "Standard identity verification". Click the "Start Now" button to initiate the KYC process.
3. At the top of the "Personal information" section, select your country or region.
4. Fill in your "First Name" and "Last Name" . Choose the type of identification document you can provide (ID card/Driver license/Passport/Other) and enter your identification document number as instructed.
- Note: Ensure that all the information you input matches the details on your identification document. After submission, you won't be able to make changes until verification is completed.
5. Click the "Continue" button, prepare your identification document, and click "Start verification" after seeing the prompt to begin identity verification.
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Note: This interface is for temporary use, and no operation for a long time will be regarded as verification failure.
6. Choosing your nationality and confirming that Astral supports your country. See details (List of countries supported by Astral)
7. After selecting the ID type - [Passport]/[Driver's License]/[Identity card] button, choose an upload method, and you can complete them by clicking take photo or upload file.
8. According to the instructions, please upload the front and back of the identity card respectively.
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Note: If you select [Take photo] and the system prompts that your camera cannot be accessed, we will not be able to verify your identity. Please go to your permissions settings and allow camera access.
9. According to the sample demonstration, perform [Face verification], click [Start], and the system will start face verification. Be careful not to wear hats, glasses or use filters, and make sure the photo is well lit.
10. After completing the above process, please wait patiently, Astral will review your application in time.
- Note: The number of KYC authentications is limited to 3 times. If it exceeds 3 times, the verification limit will be displayed. You need to contact the customer service background to reset the number of times (revert to 3 times); the valid time of each verification is 30 minutes, and if it exceeds 30 minutes, it will be recorded as once. It is also counted as a rejection by the background; within the 30-minute validity period, you can refresh or repeatedly enter the same link to continue; during the verification period, please do not refresh or exit the interface.
3. Depositing Digital Assets into Astral
Take USDT as an example:
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Open Astral APP and select the [Assets] - [Deposit];
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Select the coin you need to deposit [USDT] ;
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Select the [Chain name] - [Copy address];
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Then open other platforms or wallets, select withdraw, paste in the address you just copied in Astral, follow the prompts to fill in the relevant information and confirm.
Note: When choosing a deposit chain name, other exchanges or wallets [withdraw/withdraw chain name] should be consistent with the chain name of Astral deposit. For example, both are USDT-ERC20, otherwise cryptocurrencies will be lost.
Some cryptocurrencies require a tag, such as XRP, which is marked below the deposit address, usually with a string of numbers, and the deposit address and tag must be filled in when depositing these cryptocurrencies, otherwise cryptocurrencies will be lost.
After completing the deposit of digital assets, you can start trading immediately. Astral offers various trading options, including spot, futures, and stable, catering to the diverse needs of different investors. We are committed to providing users with professional products and high-quality services. Click → Sign up now, experience a diverse range of trading choices, and embark on your trading journey!